B2B Telesales

Some Tips for Successful B2B Telesales

  Calling potential clients can be a great way to boost sales and leads. Before starting your telesales for lead generation, it’s crucial to know exactly who your audience is. …

Call Center BPO

Three Benefits in Outsourcing Inbound Calls

In previous articles, we discussed call centers and outbound telemarketing. This is when agents call potential clients, making outbound call centers more sales focused. Inbound call centers, on the other …

Succession Planning

Three Benefits of Succession Planning

  Succession planning is a strategy for identifying future leadership roles. This allows for a smoother transition in the event when leaders leave their positions. Succession planning is planning for …

BPO

With BPO, Sky Is Not the Limit.

The growth prospects in Business Process Outsourcing or BPO are undeniably tremendous. From being a $6 billion industry in the early 2000s, it is currently being estimated at about $6 …