Should You Outsource Your Market Research?
Why is Market Research so Important? Market research is a vital part of any company’s business strategy. This applies to any business. Whether it be to help with marketing or …
What Do Underwriters Do? The Basics of Underwriting
What is underwriting? Underwriting is a vital practice in insurance and financial industries. Underwriters often work for an insurance, investment, or loan company. They will evaluate and assume the risk …
Why Do Companies Choose to Outsource their Accounting?
One of the services that companies often choose to outsource is accounting. Accounting and finance are vital when running any business. It helps you keep track of your expenses, creditors, …
Four Business Functions to Outsource to Keep Your Business Focused
Business Process Outsourcing, or BPOs, are the third-party firms that companies outsource business functions to. Outsourcing has many benefits. A major one is cost savings. It can help reduce labor …
Three Simple Tips to Improve Candidate Management
It’s crucial to keep your candidate experience a positive one. This helps your business stand out in the market. Also, news spreads fast. With the rise of social media and …
Headhunting and Why Your Business May Benefit from It
What is headhunting? From Indeed.com, headhunting is the “process of finding the best possible candidate for a position”. These roles are often executive or technical. These are jobs that are …
Four Simple B2B Telesales Tips to Help Grow Your Sales
The telesales or telemarketing environment is a highly competitive one. Telesales is always a useful tool in any B2B sales arsenal, but it can be very tricky to get right. …
The Future of the BPO Industry in the Philippines
The BPO industry in the Philippines is one of the country’s most significant economic drivers. The Philippines has become known as the BPO Capital of the World, for good reason. …
Multilingual Customer Service: A Must in Modern Customer Care
The best way to reach all your customers is to make sure that you understand them. Understanding their needs and pain points is crucial for success. For businesses that serve …
Three Trends for Call Centers this 2022
The call center industry is undergoing changes. These changes are due to a mix of the pandemic, new technological breakthroughs, and higher demands on customer service. Movements like the rise …