Three Types of Digital Content That are Most Useful During COVID-19
Pandemic or not, content creation is vital for any brand’s online presence. Some argue that it’s even more important now. Increased time staying at home can lead to around a …
How BPO Companies Handled the COVID-19 Lockdowns
COVID-19 and the lockdowns disrupted most industries, including business processing outsourcing firms. Not all BPOs were able to shift to fully to work from home schemes, which lead to some …
3 Trends in the Call Center Industry that Arose from the Pandemic
The COVID-19 pandemic has affected every part of life and business. All fields of industry have had to make changes in the ways they do things. Call centers have had …
Top Three Technology Trends for 2020 and Beyond
Technology changes swiftly and companies need to be on top of these trends. These innovations change the way we work and do business. Being aware of these breakthroughs helps …
Three More Business Functions to Outsource to a BPO Service
In a previous article, we shared three services a company can outsource. But those are not the only services that one can outsource. Most business functions, like those that are …
Three Business Functions to Outsource to a BPO Service
When one mentions “BPO” or outsourcing, the first thing that pops to mind is call centers. While telesales and call centers make up a big part of outsourcing, you can …
Four Key B2B Telesales Practices
Many business organizations rely on B2B Telesales to build relationships with other companies and to generate leads. These are some practices that are crucial to have a successful B2B Telesales …
5 Tips for Making Effective Website Content
In our digital age, it is vital to have an updated website with great content. This is for the benefit of both current and potential consumers. Website content can range …
Handy Ideas for Effective Online B2B Lead Generation
The impact of the Internet on businesses and on lead generation cannot be overstated enough. It has become increasingly necessary to generate your leads from the internet and to adjust …
Lead Verification: Improving your Company’s Visibility and Quality of Data
To increase business opportunities and to maintain a healthy visibility for your brand, lead verification is a strategy which many proactive companies use. It is no longer enough to have …