What to Remember When Outsourcing Customer Service
Your customer is the most important aspect to remember in your business. We all know that a significant amount of time and effort should be dedicated to customer service alone. …
Are Customers Given Adequate Support Channels By Your BPO Partners?
Be it a high-end business process outsourcing (BPO) or a small-scale offshore management consulting firm, excellent customer service is a prerequisite core value for a business model to find success. A …