The Future of the BPO Industry in the Philippines
The BPO industry in the Philippines is one of the country’s most significant economic drivers. The Philippines has become known as the BPO Capital of the World, for good reason. …
How to Attract Clients from the USA and Abroad for your Call Center Outsourcing
Call center outsourcing firms can always stand to benefit from gaining new clients. Call centers provide a very useful and necessary service for all sorts of companies, no matter the …
Why Invest in Multilingual Customer Service?
Most companies know the value of good customer support. One way to excel in this is as simple as speaking your customer’s language. Consumers want to feel like they are …
Why the Philippines is the Call Center Capital of the World
The Philippines is often called the world’s call center capital and for good reason. The country has seen a rise in business process outsourcing companies in the last few decades. …
Beating the Misconceptions about B2B Telesales
Many business organizations have some apprehensions about adapting B2B telesales to fit into their business model and processes. This is because there are myths or traditional beliefs that have stained …