Market Research in a World of Connected Data: 3 Tips to Always Remember
The ability to not have a market research in today’s setting; before you begin a business venture or during its operation as an old saying goes is, “similar to driving …
Why a Good Call Center Service is Crucial for Your Business
The significance of providing good customer service cannot be stressed enough, especially in a consumer-centric world. As more market options have become increasingly and easily available to people, it has …
What is Lead Verification?
Lead verification is the validation of the quality of your potential leads. It is simply not enough to have a large number of people and/or organizations to call: one’s …
How to Avoid Disasters in IT Outsourcing
IT outsourcing companies are easy to find but finding a great one to build a productive and long-term business relationship with is not a simple task. Below …
The Philippines’ Rise in Knowledge Process Outsourcing
While the concept of KPO is said to have its roots in India in the 80’s, the Philippines is steadily gaining momentum as a serious contender in the Knowledge Process …
Reducing Theft and Fraud by Outsourcing Accounting Services
Accounting services done by the accounting department or personnel in any company are commonly labelled as support operations. In companies with less than 50 to 100 employees, there are usually …
Why Outsource Legal Research?
Legal Process Outsourcing Having a qualified team that is in charge of handling various legal researches is imperative for your law firm. Legal Process Outsourcing (LPO) is a way to …
The Importance of Outsourcing in a Business
Borders that once divided the world markets are literally and figuratively being lowered as technology has enabled businesses to connect to other businesses and, in turn, to their clients …
Say Hello To Your Digital Marketing Team
We at Optimum Source know that the industry we are involved with is rapidly evolving. That is why we have recently branched out and created a digital marketing team to …
Are Customers Given Adequate Support Channels By Your BPO Partners?
Be it a high-end business process outsourcing (BPO) or a small-scale offshore management consulting firm, excellent customer service is a prerequisite core value for a business model to find success. A …