How BPO Companies Handled the COVID-19 Lockdowns
COVID-19 and the lockdowns disrupted most industries, including business processing outsourcing firms. Not all BPOs were able to shift to fully to work from home schemes, which lead to some …
Three More Business Functions to Outsource to a BPO Service
In a previous article, we shared three services a company can outsource. But those are not the only services that one can outsource. Most business functions, like those that are …
Lead Verification: Improving your Company’s Visibility and Quality of Data
To increase business opportunities and to maintain a healthy visibility for your brand, lead verification is a strategy which many proactive companies use. It is no longer enough to have …
Four Simple Steps to Developing a Great Digital Marketing Strategy
In the Internet age, business organizations need to invest in a strong digital presence in order to be successful and competitive. Businesses need to pivot to digital transformation lest they …
Setting Up A Business in the Philippines through Outsourcing
No matter where you are based, setting up a business in the Philippines can be a fruitful venture. The country is fast developing and policies are more business-friendly. The tax …
How to Attract Clients from the USA and Abroad for your Call Center Outsourcing
Call center outsourcing firms can always stand to benefit from gaining new clients. Call centers provide a very useful and necessary service for all sorts of companies, no matter the …
Why Should You Monitor Inventory?
Inventory Monitoring Inventory monitoring is tracking and keeping a record of how much items an organization has in stock. These stocks cover every stage of production, ranging from raw materials …
“What’s In It For Us?”- 6 Reasons Why You Should Outsource
More and more companies have been seeing the benefits of outsourcing to business process outsourcing companies and offshore management consulting firms. Many other organizations, however, still have apprehensions about delegating certain work processes …
Four Benefits in Outsourcing Help Desk Support
Consumers have greater demands more than ever and brands need to be prepared. They come with a range of concerns and questions that should be addressed. Having a functional …
Three Benefits in Outsourcing Inbound Calls
In previous articles, we discussed call centers and outbound telemarketing. This is when agents call potential clients, making outbound call centers more sales focused. Inbound call centers, on the other …