What is talent acquisition? Talent acquisition is the process of sourcing and recruiting workers to fit an organization’s needs. It seeks to address the organization’s long-term goals and growth. Acquisition …
What is back office? A company’s back office is made up of administration staff. They rarely face clients and work on different functions, including IT and human resources. Back office …
SEO is a vital part of digital marketing, after all these years. SEO is crucial in making your website more visible to an audience. This then leads to more traffic, …
Market Research is crucial for any business’s growth and improvement. There are all sorts of market research, like market insight and customer insight. Market research is important for those starting …
Pandemic or not, content creation is vital for any brand’s online presence. Some argue that it’s even more important now. Increased time staying at home can lead to around a …
COVID-19 and the lockdowns disrupted most industries, including business processing outsourcing firms. Not all BPOs were able to shift to fully to work from home schemes, which lead to some …
The COVID-19 pandemic has affected every part of life and business. All fields of industry have had to make changes in the ways they do things. Call centers have had …
Technology changes swiftly and companies need to be on top of these trends. These innovations change the way we work and do business. Being aware of these breakthroughs helps …
In a previous article, we shared three services a company can outsource. But those are not the only services that one can outsource. Most business functions, like those that are …
When one mentions “BPO” or outsourcing, the first thing that pops to mind is call centers. While telesales and call centers make up a big part of outsourcing, you can …
